Industries We Serve
At Collabrix, we specialize in delivering precise, customized solutions to a broad range of industries, ensuring operational efficiency, regulatory compliance, and enhanced customer satisfaction.
Telecom Sector Services
We provide robust customer care and network management services, empowering telecom companies to enhance their service quality. The telecom sector plays a pivotal role in connecting people and businesses across the globe by offering a variety of services that cater to communication, data transmission, and digital transformation. Here’s an overview of the key services:
Content Moderation
We maintain a safe and compliant environment for digital platforms through vigilant content moderation.
Learn More: Our services include real-time monitoring, AI-driven content filtering, and human review for a balanced approach that ensures user safety without compromising platform integrity.
Telecom Sector
We provide robust customer care and network management services, empowering telecom companies to enhance their service quality.
Learn More: Collabrix supports customer service operations, technical troubleshooting, and billing management, reducing churn and elevating customer experience.
If You Have Questions, We Have Answers
Fintech Sector
Collabrix ensures secure and efficient operations for fintech companies in a highly regulated environment.
Learn More: We manage compliance documentation, customer inquiries, fraud prevention, and backend support, allowing fintech companies to focus on innovation while staying compliant.
E-commerce/Logistics Sector
We enable seamless customer experiences for e-commerce businesses through order management and customer support solutions.
Learn More: From product inquiries to post-purchase support, we cover every touchpoint of the customer journey, helping businesses scale effortlessly while ensuring satisfaction , order tracking to supply chain coordination, we help streamline operations, and improve service delivery efficiency.
DTH & Cable Sector
Collabrix provides tailored support for the DTH and cable industry, covering everything from billing to customer service.
Learn More: We specialize in resolving technical issues, subscriber management, and after-sales support, helping providers improve user retention and satisfaction.
Healthcare BPO
Our healthcare services support providers with back-office operations, medical billing, and patient management.
Learn More: We manage medical coding, insurance claims, patient appointments, and records, ensuring compliance with healthcare regulations while improving patient satisfaction.
Manufacturing BPO
We enhance operational efficiency for manufacturing companies by managing supply chains and providing administrative support.
Learn More: Collabrix offers procurement management, logistics support, and back-office functions, ensuring seamless operations and cost control in manufacturing environments.
IT Management and Services BPO
We provide comprehensive IT management services, ensuring businesses run efficiently with minimal downtime.
Learn More: From infrastructure monitoring to helpdesk support and security management, we handle the technical details, enabling IT companies to focus on innovation.
Human Resource BPO
We streamline HR operations, offering services such as payroll, recruitment, and employee management.
Learn More: Our HR services cover everything from talent acquisition to compliance management, allowing businesses to focus on their core functions while we handle the HR complexities.
Insurance Claims Handling
Payment Processing
Customer Service
Inbound Sales
Outbound Sales
